FAQ - Luminous Skin Lab

FAQ FOR PROFESSIONALS

Frequently Asked Questions

Below you’ll find answers to the most common questions estheticians and spa owners ask about Luminous Skin Lab — Pro Line Series. For additional information, feel free to contact our team or explore the complete FAQ on the Poly-Luronic™ Jelly Mask site.

Who can purchase HydroGlo™ Jelly Masks and Pro Line products?

Luminous Skin Lab – Pro Line Series is designed for licensed professionals, including estheticians, cosmetologists, med spa providers, and wellness practitioners who perform skin treatments. Access to wholesale pricing typically requires a professional account application and license verification.

Is there a minimum order requirement?

Luminous Skin Lab does not require a minimum order for Jelly Masks and often provides free U.S. shipping, while still offering special pricing on curated opening-order packages for new accounts. This allows solo practitioners to start with just a few jars and scale as demand grows.

What makes Poly-Luronic™ different from regular hyaluronic acid?

Poly-Luronic™ combines Polyglutamic Acid (PGA) with Hyaluronic Acid (HA). While HA draws moisture into the skin, PGA can hold up to 8–10x more water than HA alone and helps prevent transepidermal water loss. Together, they create a long-lasting “moisture reservoir” that supports smoother, plumper, more hydrated-looking skin.

Are the Jelly Masks vegan, organic, and cruelty-free?

The Poly-Luronic™ Jelly Mask range is formulated with organic, cruelty-free ingredients, and most formulas are fully vegan. A few specialty masks contain non-vegan actives, such as marine collagen, sheep placenta derivative, or PDRN. These are clearly labeled so practitioners can choose based on their clientele and treatment philosophy.

Can Poly-Luronic™ Jelly Masks be used during pregnancy or breastfeeding?

Many of the hydrating and soothing formulas are pregnancy and breastfeeding friendly, including use on the face and belly. Masks containing active exfoliants — such as glycolic, salicylic, or lactic acid are not recommended. Clients should consult their healthcare provider before beginning any new treatments.

Do you provide guidance on pairing products with ILUMIPEN and ILUMILUX?

Yes. Luminous Skin Lab supports professionals with usage suggestions, treatment sequencing ideas, and sample protocol outlines to help you pair Poly-Luronic™ Jelly Masks, professional ampoules, and ILUMILUX LED therapy with ILUMIPEN sessions as safely and effectively as possible.

How much do your products cost?

Our pricing is exclusive to professionals. To access detailed pricing, please apply for a professional account with Luminous Skin Lab. Once approved, you’ll receive access to our wholesale pricing and exclusive offers.

Can I buy the product for myself?

Our Poly-Luronic™️ Proline Jelly Masks are available exclusively to licensed professionals. To purchase, please apply for a professional account with Luminous Skin Lab and access wholesale pricing, along with complimentary sample options.

What is the minimum order requirements?

We don’t require a minimum order and offer free shipping on all U.S. orders with as little as one jar. However, Luminous Skin Lab – Pro Line Series offers special pricing on opening orders of 5 or 10 jars for new clients.

Where are your products made?

We source our high-quality ingredients from both the U.S. and overseas, ensuring the best value and effectiveness for our products. While some components are made internationally, we are proud to be a 100% U.S.-based, woman-owned enterprise.